Privacy Policy

Effective Date: 05.21.2023

This Privacy Policy describes how Redbird Counseling Services, a licensed mental health therapist ("Therapist," "we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("Clients" or "you") who visit our website, https://redbirdcounselingservices.com/ ("Website"). We are committed to protecting your privacy and ensuring the confidentiality of your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information 

We may collect various types of personal information from you, including but not limited to:

• Your name, contact details, and demographic information.
• Information related to your mental health and the purpose of seeking therapy.
• Session records, progress notes, and any other information shared during therapy sessions.

1.2 Non-Personal Information 

We may also collect non-personal information, such as:

• Your IP address, browser type, and operating system.
• Aggregate data regarding the use of our Website, such as the number of visitors and pages viewed.

1. How We Collect Information

2.1 Directly from You 

We collect personal information directly from you when you provide it to us voluntarily through our contact forms, email communication, or during therapy sessions.

2.2 Automatically 

We may use cookies, web beacons, and similar technologies to collect non-personal information automatically when you visit our Website. These technologies help us understand how you use our Website and improve your browsing experience.

1. Use of Information

3.1 Providing Mental Health Services 

We use the personal information we collect to provide mental health therapy services to you. This includes assessing your needs, developing treatment plans, and maintaining appropriate records.

3.2 Website Improvement 

We may use non-personal information to analyze trends, administer the Website, track user movements, and gather demographic information. This helps us improve our Website and enhance the user experience.

3.3 Communication 

We may use your personal information to communicate with you, respond to your inquiries, send appointment reminders, and provide updates about our services.

1. Disclosure of Information

4.1 Service Providers 

We may engage trusted third-party service providers who assist us in providing mental health services and operating our Website. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than the services they provide to us.

4.2 Legal Compliance 

We may disclose your personal information if required by law, court order, or government regulation to protect our legal rights or the rights, property, or safety of others.

4.3 Consent 

We will obtain your consent before disclosing your personal information to third parties for purposes other than those outlined in this Privacy Policy.

1. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

1. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. After this period, we will securely dispose of or anonymize your personal information.

1. Your Rights

You have the right to access, correct, or delete your personal information held by us, subject to any legal or professional obligations. If you wish to exercise these rights or have any concerns about the handling of your personal information, please contact us using the information provided below.

1. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website, and we are not